Strategy & vision, Wireframes, Design
systems, Accessibility, Interaction design,
Information design, Interaction flow map,
Storyboarding, Personas, Prototyping, Card
sorting, User testing, Design thinking, HTML,
JUNE 2015 - PRESENT, SELLERSBURG, IN
SECURITY CLEARANCE / TOP
Established a user experience team and process
for EAGLE6, a cybersecurity platform used by
public sector customers such as the Department
of Veteran’s Affairs and the Department of
Defense. Performed user research and examined
current implementations. Functioned as an
evangelist for User Experience and Product
Developed and implemented a design thinking
strategy from early stage through to product
Recruited and managed a team of 13 designers
to work through a design thinking process,
including persona research and usability
testing to design EAGLE6 in an agile
Led and championed an accessible, 508
compliant design system, using process
development, design methods, and component
libraries within the company SDLC to provide
peak iteration and continuous value
throughout the product lifecycle.
Product launched with a multi-million dollar
contract with a large US government
Received and continue to maintain an active
Top Secret clearance.
Championed accessibility, with a focus on
Section 508, and proved compliance in order
to obtain an authority to operate for our
product with the US government.
Facilitated live design and feedback
sessions with an agile team and end users.
Functioned as a stakeholder for all
verticals, providing feedback specific to
full product integration and history.
Prepared one-off feature designs and
mock-ups as needed to support the sales
cycle, periodically requiring immediate turn
Eventure Sports & Firstegg
NOVEMBER 2012 - JUNE 2015, LOUISVILLE, KY
Conducted requirements gathering, wrote
functional requirements, designed, and
implemented an event management multi-client web
app platform. Worked through the User Experience
process, including user research and usability
testing for Eventure Sports.
Grew the customer base from 0 customers to
Launched a professional (USL) soccer team’s,
Louisville City FC, initial season pass
registration and announcement website.
Worked with a small team of 5 in an agile
environment to launch a startup product from
conception to launch.
Designed, prototyped, and implemented a user
interface in Sketch and AngularJS.
Participated in several usability tests to
improve the user experience and interaction
design of the product.
Designed, developed, and maintained custom theme
CMS systems for 40+ RV dealers and a small
number of Yogi Bear parks. Improved site
usability through analytics and user testing to
improve the customer experience.
Worked as the only web designer implementing
custom CMS themes on a DotNetNuke platform
Managed the client experience to ensure that
best practices were being followed.
Existing customer site upgrades increased
dramatically after introducing a small
portfolio of newer themes and functionality.
Managed the integration and customization of
the Property Manager plugin as an
implementation of RV inventory tracking.
THE HARPETH GROUP
FEBRUARY 2012 - NOVEMBER 2015, LOUISVILLE,
Worked directly with clients in a web agency to
deliver a web presence to small businesses.
Designed and developed a content learning system
for a medical facility to educate and certify
their employees. The Harpeth Group experienced
growth and was acquired by Firstegg. My transfer
to Firstegg was part of the acquisition.
Worked as the sole web designer to deliver
static websites, email templates, and custom
Wrote and gathered requirements and creative
briefs with all clients to ensure we were
meeting customer needs.
Launched more than 10 custom CMS solutions
for new clients.
Shifted existing customers from legacy
platforms to modern implementations of
DotNetNuke, which I continued at Firstegg.